Government, Regulators and Regulatees: Call MQCC (mqcc.org) when your Government, Regulatory or Regulated Organization is Subject to a Major Nonconformity resulting in a System Breakdown & Deterioration of Trust; requiring Corrective Action and help of the world's only ISO 9001:2015 Registered, Organization Trust-Systems (OTS™) Builder
PREAMBLE:
Offer-to-Assist the Government of Alberta
Government-Regulator-Regulatee Corrective Action and High Performance, Nonconformity-Prevention Meta-Operating Systems (MOS™)
Human history is filled with opportunity, overlooked opportunity, inevitability, irony and coincidence; this work will highlight a bit of all these dimensions. While this memo is produced for one Minister, for one Ministry, in one provincial jurisdiction, in one country; the message is applicable to any Minister in any Ministry in any jurisdiction in at least 119 countries listed at www.mqcc.org.
This offer-to-assist the Government of Alberta is prepared for Honourable Nate Glubish, Minister of Service Alberta regarding corrective action of a regulatory body in response to an Advice to Minister report published by KPMG on June 29, 2018. Recent news indicates that other Alberta Ministers and Ministries who are equally, seriously and deeply concerned about the governance and conduct of Top Management at other Alberta provincial regulatory bodies, may also appreciate having this public offer-to-help, shared with them.
Namely, the Alberta Energy Minister, Honourable Sonya Savage and Alberta Environment Minister, Honourable Jason Nixon; respecting their recent concerns pursuant to:
- report issued by Alberta Auditor General Doug Wylie, entitled An Examination of the International Centre of Regulatory Excellence (ICORE), published on October 4, 2019. [Please see Addendum to this letter, specifically for Mr. Wylie, a Member of the Institute of Corporate Directors (ICD) and a holder of the ICD.D designation.]
- Advice Report issued by Alberta Ethics Commissioner Honourable Marguerite Trussler, QC entitled: Report of the investigation by the Ethics Commissioner into allegations involving Jim Ellis, published on October 4, 2019.
- report issued by the Public Interest Commissioner Marianne Ryan entitled Public Interest Commissioner in relation to wrongdoings within the Alberta Energy Regulator, published on October 3, 2019. [Please see Addendum B to this letter, specifically for Ms. Marianne Ryan, former Commanding Officer for the Royal Canadian Mounted Police (RCMP) in Alberta.]
Just replace the words: Real Estate Council of Alberta (RECA) with the words Alberta Energy Regulator (AER) to get a general idea of how MQCC can help this regulatory body, too.
The evidence is clear, the time has come for the world to recognize MQCC's contribution to making the world "better, safer and more efficient" in the quadripartite interaction of Government-Regulator-Regulatee-General Public/Constituent:
- relations
- efficient functionality and
- accountability
- results
With MQCC, public officials are able to achieve their public policy objectives in relation to regulated activity, by leveraging MQCC's mature, over 12-year-old, peerless class of proven, federally recognized, systems, technology, services and products that conforms to the National and International Standards-class (NISC™) for quality; and assures public officials and the constituents whom they serve, that the governance and operations of the regulatory bodies and regulated trade within their jurisdiction, aligns with Canada's Cabinet Directive on Regulations, Federal regulatory management modernization and Management Accountability Framework; and results in best governance practice as promulgated by the Treasury Board of Canada Secretariat and the Privy Council for Federal and non-Federal bodies, for the benefit of all Canadians through deployment of MQCC's Governance & Operating Decentralized System™ (GODS™).
The over 12 year-old, MQCC Suite™ of government-regulator-regulatee, risk-based, technology-neutral, meta-operating systems (MOS™) are built on seminal "Principles of 'BlockChain'" first discovered by the Founder of MQCC, Anoop Bungay, (a proud Albertan) in the early 2000's and commercialized at least as early as April 9, 2005; the Suite has successfully identified, corrected and prevented nonconformity events arising from unmet statutory, regulatory, customer and quality requirements by regulatory-based organizations.
An aside, Honourable Minister Glubish: GLOBAL MISUNDERSTANDING & CORRECTION REGARDING the "PRINCIPLES of BLOCKCHAIN'": What every lawfully elected or duly appointed Public Official or Legislator; or, member of the General Public, must know:
NOTICE START:
- What the "world" thinks is 'BlockChain' is NOT "BlockChain". The "Principles of 'BlockChain'" were first discovered and tested by your's sincerely, Anoop Bungay, then commercially introduced to the global public by Bungay International Inc. (the predecessor to MQCC) after the creation of a "Peer-to-Peer Electronic Finance System" between at least as early as August 14, 2001 and April 9, 2005. The MQCC System-Network™ (as it is now known) was designed for the governance and operation of a utility token-based hybrid-regulated business and investment system and the trade, marketing and distribution of peer-to-peer, free-trading, non-regulated or regulatory exempt, securities tokens within a globally-accessible, decentralized system-network (internet). The MQCC System-Network™ includes a Quality Management System sub-routine that was registered to the requirements of ISO 9001:2000 - the National Standard of Canada and at least 119 other countries - on May 9, 2008 and remains continuously registered through successive standards including ISO 9001:2009 and the current, risk-based, ISO 9001:2015.
- The "Principles of 'BlockChain'" are technology neutral and you do not need "hot" (electronic/digital) communication networks or computer programs to enjoy the benefits; you may also benefit from the "Principles of 'BlockChain'" via "cold" (non-electronic/non-digital or paper-based) communication networks.
- The "Principles of 'BlockChain'" are a function and component element of the concept system of conformity science (www.conformity.org); not computer science, which is where the "distributed ledger" (distributed spreadsheet) concept comes from and remains. The distributed ledger is a sub-tool that may or not be invoked by the "Principles of 'BlockChain'".
- The original problem that the "Principles of 'BlockChain'" was "double lending" - not "double spending" as is commonly assumed.
- You may learn more from the authoritative, encyclopedic reference entitled Origin of a Specie™ available on the internet. This is required reading for anyone seeking to trade in "BlockChain" or qualify for corporate risk insurance for their "BlockChain" business, because the MQCC "originating BlockChain" fundamental concepts, principles, vocabulary, resources, core processes, competency and proficiency benchmarks, in addition to being registered to an ISO 9000 family standards for over 12 years, is successfully litigation tested by some members of the International Conference of Legal Regulators (ICLR) and this means that the originating Anoop Bungay "body of knowledge", including the quality characteristics of "what is a 'BlockChain'" can be relied upon as a benchmark or standard by global corporate risk insurers when underwriting the risk of novel startups or business consultants who seek errors and omissions insurance or product/system liability risk coverage for their 'BlockChain' ideas or consulting practices.
- The "Principles of 'BlockChain'"-based, MQCC Suite™ of systems, technology, services and products, including its overarching (meta-operating) system (MOS™) of command, control and quality (CCQ™) may be customized to interoperate with open-source and closed-source sub-operating systems (Sub/OS™) published by companies including: Microsoft®, IBM®, Apple®, Google®, LINUX®.
END NOTICE
Since May 9, 2008, MQCC is continuously registered to Canada's National Standard for Quality Management Systems: CAN/CSA-ISO 9001:16 (and its international equivalent ISO 9001:2015), a risk-based system which meets or exceeds the Canadian department defense quality standards and United States equivalent standards for critical and complex activity; and is trusted at all levels of government in Canada and at least 118 countries, world wide.
OFFER to ASSIST with Corrective Action Implementation of an Alberta Regulator
MQCC™ (MQCC.org), is the internationally recognized and trusted "go to company" for elected or appointed public officials who need to establish utmost levels of public confidence and desire to implement trustworthy, proven, easy-to-deploy, cost-efficient, command, control and quality (CCQ™) systems, technology, services and products for the benefit of government (Public), regulatory organizations (Regulators) and regulated entities (Regulatees), when there is a need to:
- create new organization risk-based systems,
- rebuild broken (ineffective) organization systems [systems subject to a breakdown resulting in pattern of creating minor, major or catastrophic nonconformity events],
- improve or strengthen existing (non-risk-based) organization systems.;
at all levels: - Governance Systems,
- Management Systems and
- Operations Systems;
and at all functions - Strategic Systems,
- Operational Systems and
- Tactical Systems,
within a risk-based framework built on technology-neutral, seminal "Principles of 'BlockChain'".
MQCC offers its help to the Alberta Provincial Government, Minister of Service Alberta, Honourable Nate Glubish, respecting the need to implement sufficient and necessary corrective action measures related to the outcome of a Governance Review of the Real Estate Council of Alberta (RECA): Advice to Minister report, prepared in accordance with Ministerial Order No. SA:001/2019.
What makes MQCC so trusted by Leaders in Public Administration?
On May 9, 2008, MQCC registered a subordinate component of the world's first governance & operating decentralized system (MQCC GODSNET™) to the Canadian (and the International equivalent in at least 119 countries) National Standard of Quality Management System, known today as the risk-based, ISO 9001:2015. The primary, MQCC decentralized governance operating system is an easy-to-deploy, cost-efficient, sustainable, technology neutral, Canadian Department of Defense-grade, overarching system of Command, Control and Quality (CCQ™) designed for Heads of State, Legislators, and members of Organization Top Management of Regulatory Bodies and Regulated Entities, to assure to themselves and the members of their stakeholding community (general public/constituents, shareholders (government ministries or departments; or, private shareholders) that their governance (regulatory bodies) and operational (regulated entities) organizations function in a manner that conforms to statutory, regulatory, customer/constituent and quality requirements; resulting in "better, safer and more efficient" organizations. Your glance at page 1 of the MQCC website (www.mqcc.org) will prove to you, without a doubt, that MQCC "knows what is doing and does what it knows"™.
7-October-2019
Minister of Service Alberta
Honourable Nate Glubish
780 422-6880
Fax 780 422-2496
103 Legislature Building
10800 - 97 Avenue
Edmonton T5K 2B6
Honourable Nate Glubish,
This is Anoop Bungay, President and Chief Executive Officer (CEO) of MQCC based in Alberta (Calgary).
You are very busy as a member of the Alberta Government Cabinet or "Top Management" (a consensus-based term defined at the Federal Government level as: "person or group of people who directs and controls an organization at the highest level"); and Premier Kenney has appointed you to serve in the role of CEO of the Ministry of Service Alberta, which is why you are receiving this letter. I will be as comprehensively concise as possible.
History will show that your background (as published in public media), including your prior Board appointments, your training, licensure and participation in private equity finance and your understanding of the creative process as a musician - prior to your current appointment as Minister of Service Alberta - makes you the best person to appreciate the offer-to-assist, above.
0.0 If you like what you read:
0.1 - If you like the made-in-Alberta opportunity that this letter represents, steps to move forward are found in the last paragraph of this document.
1.0 First; some background for you:
1.1 - Over 15 years before organizations like the Federal Government of Canada started defining species (see origin.mqcc.org) of digital, peer-to-peer, non-bank, non-regulated or regulatory exempt financial instruments as "digital representations of value" (DRV™); yours sincerely created, Nationally and Internationally standardized and commercialized the worlds first peer-to-peer electronic finance system and companion governance and operations system, built on principles of something I named the "Bungay Unification of Quantum Processes Algorithm" also represented as the "Principles of 'BlockChain'", for what amounts to "private real estate secured investment instruments".
1.2 - Yes, the implication is clear: the "Principles of 'BlockChain'" were discovered by an Albertan licensed by the regulatory body: Real Estate Council of Alberta (RECA); between as early as August 14, 2001 and as late as April 9, 2005 for the digital trade in "mortgage instruments"; also known by their generic, synonymous class names "cryptomortgages", "peer-to-peer (p2p) mortgages", "private mortgages", "shadow mortgages", "secret mortgages".
1.3 - Specifically, the "Principles of 'BlockChain'" were discovered through a scientific-method-based process of learning how to create, govern and operate: A Peer-to-Peer Electronic Finance System; or, the trade in non-digital and digital:
- non-bank, non-institutional, non-syndicated, non-regulated or regulatory exempt, free trading securities and related financial instruments; on a Peer-to-Peer (P2P)/Private/Crypto/Secret/Shadow securities and related financial basis.
A system brought on-line to serve the Canadian and global public at least as early as April 9, 2005 at www.privatelender.org; [the functional date is circa 2003 by the originating company: Bungay International Inc. at www.mortgagequote.ca]. The United States Patent and Trademark Office (USPTO) recognized the existence of the Peer-to-Peer Electronic Finance System-network as early as November 17, 2006.
1.4 - When correctly understood and applied, some of the great governance, operating, recognition and authentication benefits of the seminal, 19 year-old body-of-work leading to conceptualization and commercialization of the "Principles of 'BlockChain'" - among many:
1.4.1 - Create order out of chaos.
1.4.2 - Create certainty out of uncertainty.
1.4.3 - Create stability out of volatility.
1.4.4 - Create conformity out of non-conformity (this lead to the discovery of a new field of study named conformity science: www.conformity.org).
1.4.5 - Create a rules-based, technology-neutral, decentralized, federated system of trust (F-SOT™) that:
- includes a proven and accepted quality management sub-system recognized by United Nations (UN) members, World Trade Organization (WTO) members and members of the Group of 20 (G20) and Digital 9 (D9); and
- works for all stakeholders including internal (shareholders/management/employees) and external (prospective customers, customers, industry, vendors, regulators, general public) at a local, regional, national, international and global scale.
1.4.6 - Create a "proof-of-work" (POW) and "proof-of-quality" (POQ™) integrated process system; allowing for transparent, traceable, verifiable, immutable, non-repudiated process functionality within a decentralized, risk-based framework.
1.4.7 - Create a system that partially or wholly transfers human-based competence and proficiency into human-computer and systems-based competence and proficiency, resulting in a non-trivial reduction in human-based errors, omissions, defects, user-dissatisfaction and most importantly: personal conflict.
1.4.8 - Create a scrutiny-proof, environment which allows for traceable, verifiable, immutable, non-repudiable processes, built on a National and Internationally-accepted, consensus-based, internal and external risk-based framework that allows for the creation of technology-neutral, customized systems (governance, management and operations) so that an organization of any size may establish policies, objectives, processes, structures, and tools which effectively actualize the organizations, Mandate, Mission, Vision and Values including: critical success benchmarks and outcome measures; key objectives and required outcomes. This is how the MQCC Suite™ of systems, technology, services and products assures long term organizational resiliency.
1.4.9 - Create a "global recognition system" and "global authentication system" that provides legislators, regulators, customers, prospective customers, professional liability (corporate risk) insurers and interested parties (general public/constituents/shareholders) - in at least 119 countries - with prima facie or "at-a-glance", traceable, verifiable, immutable and non-repudiable visual indicator that an organization is able to prove that its governance and operational methods are better, safer and more efficient resulting in products (and services) that are better, safer and more efficient because the organization - as a whole - has implement the rules-based MQCC Suite™ of systems, technology, services and products which enable the organization to function in a manner that conforms to statutory, regulatory, customer and quality requirements at the National Standard Level of the country in which the organization operates, for the scope of activity for which the organization was created. For as long as an organization uses the technology-neutral MQCC Suite™, third parties will have immediate confidence that the organization "does what it says and says what it does".
1.4.10 - Create a system that allows fiduciary officers (Chief Executive Officers, Board of Directors, Corporate Legal Counsel) and fiduciary employees of any public, private, regulated or reporting organization to "SLEEP WELL AT NIGHT™".
1.4.11 - Create, at an organization's system level (SL), an artificial intelligence (AI)-based, expert system environment to achieve states of "continuous conformity" and "continual improvement", so that if nonconformity events occurred (errors, omissions, system issues), the root cause is quickly traced and necessary corrective action is quickly implemented; and, sufficient or necessary preventive action could be implemented to prevent recurrence.
- The development of this "self-correcting organization system" built on the "Principles of 'BlockChain'" led to the discovery and formalization of a new sub-field of study within artificial intelligence coined by yours sincerely, Anoop Bungay, as "SYSTEMS LEVEL AI" or "SL". Reference: origin.mqcc.org to learn more, if you are interested.
The real benefit of the MQCC Suite™ of systems, technology, services and products is that year after year, as the subject organization goes through the iterative "self-correcting" system-level process of nonconformity events occurrence, nonconformity event disposition through corrective action; and future nonconformity event prevention through system improvement, the subject organization becomes more and more efficient, because the system-based conditions that cause conformity events are being "corrected out". A safer, better, more efficient organization.
Beyond governing the operations of a Peer-to-Peer Electronic Finance System, it was quickly discovered that the benefits of the "Principles of 'BlockChain'" where universally applicable to ANY organization of ANY size, for ANY function for ANY industry group.
2.0 Second; how MQCC helps the Province of Alberta
2.1 The best way to explain the MQCC solution is to copy-paste from Page 1 of the MQCC.org website (with some modifications). If this resonates with you, or piques your interest, please contact me at anoop.bungay@mqcc.org to discuss the protocol of going forward. From one Albertan to another, it will be a pleasure, plus I like RECA people, they are great people (notwithstanding they also regulate MQCC), but it seems their current system is not as good as they are.
2.2: Pitch:
Are you a Head of State, Chief/Prime Minister/First Minister, Governor, Minister, Public Official or Chief Executive Officer or member of an organization's Top Management?
Are you concerned - or possess evidence - that some or all entities or organizations in your domain function in a manner that:
- do not conform to your requirements; or,
- function in a manner that does not conform to statutory, regulatory, process, quality or customer/constituent requirements;
resulting in:
- minor nonconformity events
- major nonconformity events, or
- catastrophic nonconformity events
leading to:
- loss of public confidence, or
then discover, learn and retain the services of MQCC: Money Quality Conformity Control Organization incorporated as MortgageQuote Canada Corp.
3.0 Third; how MQCC helps Service Alberta with the Matter of RECA and Corrective Action Requirements
MQCC - Service Alberta - RECA: Corrective Action Approach
3.1 Given that RECA and its Council are comprised of individuals from different organizations, the solution to the RECA corrective action requirements will consist of disparate, quantum components that connect together to create a unified form (the Bungay Unification of Quantum Processes Algorithm, also represented as the "Principles of 'BlockChain'").
3.2 Of the nine (9) topics of review defined in your originating Ministerial Order SA: 001/2019 Schedule A (Terms of Reference); namely:
3.2.1 Overall Governance
3.2.2 Composition and Appointment
3.2.3 Roles and Responsibilities
3.2.4 Powers and Authorities
3.2.5 Relationships
3.2.6 Council Operation and Functioning
3.2.8 Council Evaluation and Competence
3.2.9 Accountability and Oversight
3.3 RECA "partially met" or "did not meet" requirements in nine (9) out of nine (9) categories set out for review. Some of these categories had one (1) requirement, yet the sole requirement could not be met by RECA.
3.4 The evidence is clear: RECA - originally created by the Alberta Government in 1996 - needs to transform from a 20th century entity to a 21st century organization and MQCC can help the people of Alberta and RECA. The irony is that MQCC mortgage broker division operations is regulated by RECA; and the coincidence is that RECA is subject to what amounts to an actual or ostensible "system breakdown", which was made public 12 months after MQCC originally offered to collaborate with the Top Management of RECA (not that MQCC foreshadowed the events that would inevitably unfold).
3.5 The great news is that if the MQCC suite of systems, technology, services and products works for one organization (MQCC) it will work for another organization (RECA). Indeed, MQCC is itself, a self-regulatory organization (SRO) and its own standards setting organization (SSO) for its national and international (in at least 119 countries) system-network members who trade in
- non-bank, non-institutional, non-syndicated, non-regulated or regulatory exempt, free trading securities and related financial instruments; on a Peer-to-Peer (P2P)/Private/Crypto/Secret/Shadow securities and related financial basis.
3.6 Suggested Deployment Protocol:
MQCC suggests that the Province of Alberta consider deploying MQCC's "Principles of 'BlockChain'" based overarching system of control, or, meta-operating system (MQCC MOS™) the following levels:
- Level 1 - Governance - deploy MQCC NISC™ Reporting Suite™ at the Offices of the Ministry of Service Alberta; the governing organization (owner/shareholder/shareholder group) that creates the operating organization. This governing level organization establishes the set of incorporating objectives which are to be achieved by the operating organization.
- Level 2 - Operations - deploy MQCC NISC™ Management and Operations Suite™ at the Offices of RECA; the operating organization created by the governing organization and comprised of competent and proficient, appointed or employed members of Top Management (executive officers and Board members), management and line staff. This operating organization has its own independent functions with responsibilities, authorities and relationships to achieve the incorporating objectives established at Level 1.
- Incorporating objectives are achieved through:
- A controlled process of recorded, cumulative, sequential, verifiable, cross-platform, cascading workflows.
- This definition, Minister Glubish; as explained to the International Science Council, 25 Chief Scientists on all seven (7) continents including Canada' own Office of the Chief Science Advisor, Canada; leaders at the United Nations (UN); various Canadian Federal Ministers (Finance) and leaders at Federal Government Departments, Agencies, Crown Corporations, independent entities (OSFI, Bank of Canada); the United States (America) Congressional Research Service; leading news and journal organizations a host of other national and international organizations, central bankers, Lords, and leaders; is the "Bungay Unification of Quantum Processes Algorithm also represented as the "Principles of 'BlockChain'".
- You may reference the encyclopedic authoritative reference entitled: Origin of a Specie™; found at origin.mqcc.org. This is globally recognized as primary required reading text for all elected officials, scientists, policy makers, academics, students and business promoters of "crypto-anything" and "BlockChain-anything", "utility tokens" and "securities tokens"; in at least the 119 countries that are members of MQCC Global System-Network™.
- the organization objectives may be achieved through a combination of fine-tuned strategic, operational and tactical functions; throughout all levels: government, management and operations; and throughout all processes of the organization.
- Level 3 - Decentralized deployment/distributed (optional deployment) - deploy MQCC NISC™ Field Based System Suite™ for those entities regulated by RECA (regulatees).
- Appraisal Firms; Mortgage Brokerages; Real Estate Brokerages; Property Management
- For the governance and operations of their:
- regulated business activities
- regulated non-licensed and licensed employees/brokers/agents/ultimate designated persons.
- business activity subject to other statutory, regulatory, process, customer, shareholder or professional liability risk insurer (errors and omissions) requirements.
- MortgageQuote Canada Corp. - within the RECA "world view", functions, as a RECA regulatee, at this Level.
- Ironically and hierarchically, MQCC is a Level 1 or Level 2 organization for the sub-organizations (decentralized nodes) within its MQCC Global System-Network™ that allows for the trade in: non-digital and digital:
- non-bank, non-institutional, non-syndicated, non-regulated or regulatory exempt, free trading securities and related financial instruments; on a Peer-to-Peer (P2P)/Private/Crypto/Secret/Shadow securities and related financial basis.
3.7 MQCC Statement of Transparency and Disclosure:
NOTICE: Honourable Minister Glubish: prior connections with RECA, RECA's Banking Services Vendor: Bank of Montreal; and RECA's Investment Counsel; Mawer Investment Management, exist.
To prevent any hint, doubt or question; and, as is consistent with the benefits of the "Principles of 'BlockChain'", namely: transparency, traceability, verifiability, immutability, non-repudiation (ie: TRUST), please be aware of the following disclosures in terms of contact and content, Honourable Minister Glubish:
3.7.1 RECA - In another twist of irony, just as this letter is an offer from MQCC to you Minister Glubish, a similar offer was made to some members of Top Management at RECA on June 14, 2018 [four (4) months before George B. Cuff & Asssociates was appointed in October 2018 and 12 months before the Governance Review of RECA was prepared] and concluded with the following two paragraphs:
So, there you have it [MEMBER OF RECA TOP MANAGEMENT]; to answer your question about whether MQCC is using or intending to use "[B]lock[C]hain". Now do you see why I would like to meet you to get your guidance? The [MEMBER OF THE INTERNATIONAL ORGANIZATION OF SECURITIES COMMISSIONS (IOSCO)] matter is not the main issue; the real issue is how RECA can look to retain MQCC in transforming the finance sector for the benefit of consumers pursuant to https://www.reca.ca/consumers/about/reca-overview.htm. In conclusion, what did the origination blockchain, "Bungay Blockchain Zero One™" do? It started the pathway to create an operating system that enables any regulatory body to provide it's regulatees with systems, technology, services and products that ensure that regulatory goals are maintained on a continuous basis to the benefit of legislators, regulators, regulatees, customers, prospective customers and other interested parties.
This is not going [to] be done overnight but I think you will agree, from when you [MEMBER OF RECA TOP MANAGEMENT] first discovered the power of the MQCC blockchain in 2016. In fact, this is exactly how I was I able to identify the nonconformity created by that company who was selling real estate under the guise of an option/equitable mortgage product ("[REDACTED]") - remember? [REDACTED ]
3.7.2 - RECA's Banking Services Vendor: Bank of Montreal (BMO)
At least as early as February 20, 2017, prior to an invitation-only conference, hosted by Mr. John Pecman, Commissioner of Competition, Competition Bureau of Canada (retired). [additional disclosure: Mr. Pecman is presently employed by one of MQCC's legal counsel offices]; MQCC introduced its:
- MortgageQuote.ca: Canada's First and Only Certified Regulatory Compliant Digital Finance Ecosystem for Mortgage Banking and Brokerage Operations (ISO 9001:2015)
to members of Top Management of RECA's Banking Services Vendor: BMO Financial Group
- J. Robert S. Prichard, Chairman of the Board
- The Honourable Kevin G. Lynch, P.C., O.C., PH. D, LL.D, Vice Chairman
- William Downe, C.M., Immediate and Past Chief Executive Officer, BMO Financial Group
- Including some Senior Vice Presidents and Managing Directors.
3.7.2.1 - This is the message that was sent to RECA's Banking Services Vendor: Bank of Montreal:
Tomorrow, you and I will be attending the invitation-only conference, hosted by Mr. John Pecman, Commissioner of Competition, Competition Bureau of Canada.
Given that BMO and MortgageQuote have been having some informal talks since September 2016 (via [redacted] and [redacted] at BMO Financial Group); after seeing the below letter, you might agree that it is a good idea that I reach out to you and your colleagues, Messrs. Prichard and Downe, today.
Further, I understand that [redacted has recently introduced our company, [MQCC.org] to [redacted] at Office of the Superintendent of Financial Institutions Canada [OSFI] who directly oversees BMO's operations. Upon his cursory understanding of the scope of our financial sector technology, [OSFI] suggested to [BMO] that MortgageQuote's technology is - and I am paraphrasing - "worth introducing to all of the Chartered Banks in Canada".
For nearly a decade (starting in 2006) MortgageQuote Canada Corp. has developed the world's first financial sector technology (patent pending) to ensure that a financial sector organization operates in a manner that certifiably meets the rigorous National Standard of Canada for Quality Management, published by CSA Group (Canadian Standards Association). According to the Standards Council of Canada (SCC), a federal Crown corporation which reports to Parliament through the Minister of Innovation, Science and Economic Development Canada: Standards help to ensure better, safer and more efficient methods and products, and are an essential element of technology, innovation and trade.
OSFI Oversight: Problem Solved
"MortgageQuote.ca: Canada's First and Only Certified Regulatory Compliant Digital Finance Ecosystem for Mortgage Banking and Brokerage Operations (ISO 9001:2015)" Page 1 of our website, [MQCC.org] says it all.
The specific OSFI-bank problem our patent pending system (filed in USA in December 2016) solves:
We directly solve the problem identified by Mr. Jeremy Rudin, Superintendent, Office of the Superintendent of Financial Institutions (Canada) respecting the banks in Canada. See the background page on our website here.
"Shareholders and Executives of financial sector organizations are able to "sleep well at night" knowing that their businesses, principally mortgage operations - have preventive measures in place to ensure statutory, regulatory and process compliance." See our webpage here: www.mortgagequote.ca/Benefits; it explains it clearly, logically. Along with Emprical Proof here: Empirical Proof: Benefits of MortgageQuote Canada Corp.'s Integrated Risk-Based Certified Quality Management System
Each year, the average Big 5 banks of Canada lose over $384.4M (per year!) in contingent liabilities caused by statutory, regulatory or process nonconformity. Proof
In light of your keynote address tomorrow, you will appreciate that MortgageQuote's technology is sufficiently robust that any financial sector organisation, be it a "start up" or a centuries-old bank, is able to use MortgageQuote's technology to deliver innovative and established financial products, in a certifiable, statutory, regulatory and process compliant manner. Good for shareholders, good for customers and good for the company.
Correspondence to Mr. Jeremy Rudin's Office: Federally Regulated Financial Institutions: Background
Letter to the Minister of Finance: ISO 9001 Certification in the Finance Sector Mr. Prichard will appreciate this section, devoted to "corporate governance, public policy and government relations, public-private partnerships".
Top Management Leadership & Commitment: Quality Starts at the Top
Looking forward to asking you a question or two, tomorrow.
PS: If you and top management at BMO are interested in moving our conversations with BMO from informal to formal, please let me know before we commence discussions with other banks, as per Mr. Mason's suggestion. Thank you in advance, Dr. Lynch.
3.7.2.2 - Further, additional benefits to junior management personnel included these benefits; and by the way Honourable Minister, at least four (4) these five (5) data points may have a similar or better effect on RECA:
- Return on Sales (ROS): 1.6%
- Return on Assets (ROA): 1.2%
- Cost Reduction Return on Investment (CR-ROI): 16:1
- Revenue Increase Return on Investment (RR-ROI): 6:1
- Profit Return on Investment (PR-ROI): 3:1
3.7.2.2 - OTHER Canadian Federal or Provincial Banking Entities
For the record Honourable Minister Glubish, RECA could have had retained any other Canadian Federal or Provincial bankers (including the Alberta Treasury Branch) - other than BMO - and there is a high degree of likelihood MQCC would have reached out to them.
3.7.3 - RECA's Investment Counsel; Mawer Investment Management
In the 1990's, yours sincerely served on the same Board of the late Chuck Mawer, Founder of Mawer Investment Management. It is because of this relationship that MQCC introduced its suite of systems, technology, services and product to the Top Management of Mawer Investment Management as early as February 22, 2017.
- MortgageQuote.ca: Canada's First and Only Certified Regulatory Compliant Digital Finance Ecosystem for Mortgage Banking and Brokerage Operations (ISO 9001:2015)
3.7.3.1 - This is the message that was sent to RECA's Investment Counsel Vendor: Mawer Investment Management:
[President; now retired]
Great chatting today.
As explained to you via phone, MortgageQuote has developed a Patent Pending technology to ensure that OSFI [Office of the Superintendent of Financial Institutions] regulated banking and mortgage lending entities certifiably operate in statutory, regulatory and process compliant manner. Both the Ministry of Finance and OSFI recognize MortgageQuote's technology - certified to the National Standard of Canada for Quality Management - ensure statutory and regulatory compliance, and as such, we feel that you may want to tell the current Management of HCG [Home Capital Group] to look at MortgageQuote to help them establish federally government of Canada recognized certified - litigation tested - systems for their mortgage banking operations.
Apart from the chartered banks with whom we are working with, Mawer is the first company of it's kind that I have reached out to (for obvious reasons).
You mentioned some names of your team members, whom I do not recall. One person on your team, however, ([REDACTED - Employee of Mawer]) was quoted in the media, respecting Home Capital Group (HCG) and he might want to read this article we wrote back in September 2016 and report back to you respecting enforcing your shareholders rights with respect to HCG.
Further, [President; now retired],
You will appreciate that our Calgary based, MortgageQuote Canada Corp. is ranked #1 the world, 8 years running by the standards established by the World Economic Forum (WEF) in Switzerland; for trust and confidence in the banking sector. Proof is here on our website. You can trust our system to ensure that your $50M investment in HCG grows, after it deals with the implications of it's current state of problems.
The Journal of Investing published a peer review article which empirically proves that MortgageQuote's technology will increase the stock performance of HCG over the course of 10 years, by over 100%. See the abstract here: Empirical Proof: Benefits of MortgageQuote Canada Corp.'s Integrated Risk-Based Certified Quality Management System.
As a quality-focused, award winning company, Mawer will appreciate this.
Thank you in advance, your thoughts?
3.8 RECA, comparator regulators & when did the RECA's Top Management system start to break down and what affect did the break down process have on REGULATEES? Further, in a twist of irony, what direct or indirect affect did the system break down have on the financial investment shareholders and customers of RECA's vendors: Mawer Management and Bank of Montreal BMO?
Honourable Minister Glubish,
The historical record highlights an interconnection that is worth noting to you; the trigger events which lead to the appointment of George B Cuff & Associates Ltd. in October 2018 and led to the Minister's determination to conduct a review of RECA under Section 76 of the Real Estate Act are merely a symptom of a deeper. long-standing problem. The
Advice to Minister by Mr. Tim Swanson indicates that the problems of Council-Administration and inter-personal discord at RECA emerged over the past three (3) years; and the experience at RECA in prior years, was considered harmonious and effective. Failing to fully meet any of the nine (9) governance benchmarks within the Advice to Minister Terms of Reference, indicates the RECA is experiencing a systems-based problem, not solely a personality-based problem. And the system-based, structural conditions that enable such problems to appear and remain unmitigated, present themselves years or decades earlier. It is over the slow passage of time that the organization arrives at a breaking point. This process of systems-based organization failure is what conformity scientists (
www.conformity.org) term as "
organization systems fatigue" or OSF.
Specifically, the formal conduct review indicates that RECA wholly met zero (0) out of nine (9) measurement benchmarks for governance. This failure to wholly meet at least one (1) governance benchmark is a major nonconformity strongly indicating the presence of a system break down. Failure to wholly meet ALL nine (9) governance benchmarks is an indication of a total system break down, for which the only reasonable primary recommendation in the Advice to Minister is wholesale removal of members of the RECA Council (not RECA Administration).
Indeed, what MQCC calls Organization System-Level (OSL™) problems do not happen overnight. Especially regulatory organizations with operating budgets exceeding $13M per annum and over 12,000 persons in their regulatory system network.
Indeed, one must ask this important question: if RECA Council is incapable of effectively governing itself as Top Management of a regulatory body, and RECA governance systems do not wholly meet the Honourable Ministers governance benchmarks; how effective is RECA at governing its own REGULATEES? When did the system break-down commence and could the systems-based and human-based symptoms, problems and consequences that were only discovered at RECA between 2018 and 2019 explain:
- why 160 parties and 325 persons, some of whom included RECA-regulatees comprised of mortgage brokers, appraisal firms and real estate brokers who actually or ostensibly discharged their regulated activities in a manner that did not conform to statutory, regulatory, customer or quality requirements and resulted in fraud allegation by BMO Bank of Montreal - RECA's Bankers - against the RECA regulatees? The events spanned the course of several years, from 2006 to 2013 and concluded with a $70M settlement between BMO Bank of Montreal and the parties whom it sued, some of whom were RECA-regulated, mortgage broker, appraisal and real estate brokers (regulatees).
RECA's Investment Counsel and its own financial customers are not exempt from problems caused by nonconformity in regulatory matters. For instance, on July 30, 2015, Mawer Investment Management Ltd. publicly commented on the importance of operational integrity pursuant to major volatility in of its investees: Home Capital Group. The volatility was caused, ironically, because of a major fraud event undertaken by 45 regulated mortgage brokers. While there is no indication that any of the mortgage brokers were regulated by RECA, it is clear that RECA's Investment Council shares the same view of the importance of having strong organization systems - in any organization, whether it is a reporting public company or a regulatory body in its own right - just as the Honourable Minister.
Finally, RECA is not the only regulator that has experienced a seemingly existential issue. Between 2014 and 2016, the province of Ontario, under the leadership of the Honourable Charles Sousa, Minister of Finance, on March 31, 2014, determined that the Financial Services Commission (FSCO) would be reconstituted as the Financial Services Regulatory Authority of Ontario (FSRA). Unlike FSRA, RECA is not a government entity and unlike RECA, neither FSCO nor the other regulatory bodies that now embodied within FSRA appeared to be subject to the same issues besetting RECA. However the pattern or practice of reconstituting regulatory bodies is not uncommon.
The issue today, is how the Honourable Minister chooses to implement corrective action respecting RECA. It is MQCC's suggestion that the Honourable Minister consider MQCC.
4.0 Fourth; Technical Description of the MQCC Quadripartite™ Government - Regulator - Regulatee System-Network
MQCC:
+Developer of the world's first (registered May 9, 2008) "Governance [Level 1- Ministry of Service Alberta] & Operating [Level 2 - RECA] Decentralized [RECA Regulatees] System [MQCC]" (MQCC GODSNET™) deployed on a Federation of System (FOS) network (MQCC FOSNET™) interoperable with a System of Systems (MQCC SOSNET™) subordinate network.
MQCC GODSNET™ is a secure, Federal Government Recognized, Canadian and USA Department of Defense-grade, National and International standards-class, easy-to-deploy, cost-efficient, technology neutral, overarching system of command, control and quality (CCQ™), designed to assure the highest level of transparent, measurable and sustainable good governance practice, effectiveness, trust and confidence within Government-Regulator-Regulatee organizations for the benefit of General Public /Constituents.
The proven, 12 year old MQCC FOSNET™ helps federal, provincial and civic governments realize Canada's Federal Directive on Regulations (public policy) because it is built from the ground-up on seminal "Principles of 'BlockChain'" - first discovered by the Founder of MQCC between 2001 and 2005) - and enables independently managed Regulators (Regulatory Body) within any discipline or industry group to coexist with other independently managed Regulators (Regulatory Body) within other disciplines or industry groups; and enables all Regulators to create and manage their own respective System of Systems (SOS) Network (MQCC SOSNET™) comprised of decentralized autonomous organizations (MQCC DAO™) or Regulatees (Regulated Entities) within a rules (policy) based environment.
Both the MQCC FOSNET™ and the MQCC SOSNET™ are built with National and International equivalent Quality Management System standards and incorporate best-in-sector governance industry (public administration) practice protocols allowing for all parties (Regulator and Regulatee) to function in a manner that conforms to statutory, regulatory, shareholder (government or investor) and customer (government, general public/constituent or corporate) requirements.
- The MQCC FOSNET™ has no central authority and each member Regulator (Regulatory Body) functions independently in accordance with their constating requirements to their shareholders, normally, a Government Ministry or Government Department.
- The MQCC SOSNET™ is hierarchical in nature (Regulator over Regulatee) and a customizable level of interoperability and integration to allow for regulated audit, regulated disclosure and reporting while maintaining high levels of regulated privacy, regulated anonymity and regulated autonomy. While MQCC SOSNET™ has hierarchical relationships, there is no central authority and direction, each Regulated Entity (Regulatee) has its own independent management and purpose based upon a set of applicable rules.
Both MQCC FOSNET™ and MQCC SOSNET™ incorporate, measurable, consensus-based National and International Quality Management System standards (recognized in at least 119 countries), so Regulators (Regulatory Bodies) can prove to their stakeholders (Government, Shareholders, General Public, and the Regulatees whom they regulate) that they function in a manner that certifiably conforms to statutory, regulatory, process, customer and National Quality Management System requirements for its intended scope of Regulatory Operations. Obversely, Regulatees (Regulated Entities) can also prove to their respective stakeholders (Government, Shareholders, General Public/Constituents, and the Regulators who regulated them) that they, too, function in a manner that certifiably conforms to statutory, regulatory, process, customer and National Quality Management System requirements for their intended scope of Regulated Operations.
Effectively, MQCC has developed a Regulator Operating System (MQCC ROSOR™) and a Regulatee Operating System (MQCC ROSEE™). When the General Public Constituents within a jurisdiction understand that both their Regulatory Bodies and Regulated Bodies function within a Regulatory Governance Framework recognized by the Federal Government to conform to their countries highest standards of Quality Management Systems - standards which transform both Regulator and Regulatee into "better, safer and more efficient" entities - the General Public/Constituents will experience the highest degree of trust and confidence in their Government's stewardship of the Regulatory Environment within their jurisdiction.
5.0 Fifth; Your Unasked Question
5.1 Honourable Minister Glubish, now for your multi-million dollar thought (given your CIM designation and experience in private equity); why isn't MQCC connecting with a venture capital company or other party to scale-up and scale out-wards? The short answer is that the highest and best use of the MQCC Suite™ of systems, technology, services and products is at a government or regulatory level; and then, the system can cascade into the world of regulatees and, ultimately the general public, consumers and constituents whom the Government-Regulator-Regulatee framework serves.
Indeed, over the past few years, MQCC has introduced and reached out to introduce the benefits of the "Principles of 'BlockChain'" the following government or public groups - this might not be a complete list and does not include foreign governments nor does it include trade associations nor private companies, including designated stock exchanges - but, as you can imagine, MQCC is a company "before its time" so the response is sparse. What is ironic, many of these organizations are promoting "BlockChain" yet none know the origins and it is highly unlikely that their "BlockChain" initatives conform to the litigation-tested, proven, National and International Standards-class (NISC™) commercialized benchmark standards set by MQCC.
It is hoped with this letter and with you, Honourable Minister Glubish, that "MQCC's time has come" to help educate and serve the people - at least those in Alberta - in the correct and proper manner that the Albertan's deserve, at least from the regulator-regulatee framework and regulatory bodies created by the Alberta Government.
2001 -2015
2016
Mortgage Brokers' Regulatory Council of Canada (MBRCC) ->> Letter Sent - contact us to learn more - Fri, Apr 1, 2016,
Real Estate Council of Alberta (RECA) ->> Letter Sent - contact us to learn more - Fri, Apr 8, 2016
Canadian Commercial Corporation (CCC) ->> Letter Sent - contact us to learn more - April 13, 2016
Canadian Trade Commissioner Service (TCS) for an introduction to the World Economic Forum (WEF - April 19, 2016
Business Development Bank of Canada BDC - June 14, 2016
Office of the Superintendent of Financial Institutions (OSFI) ->> Letter Sent - contact us to learn more (Monday, August 8, 2016)
Open Letter to All Federally Regulated Financial Institutions Top Leadership (Boards of Directors and Senior Management) Canada - Published September 6, 2016 at www.mortgagequote.ca.
Legal Counsel to the Superintendent of Financial Services Commission of Ontario (Monday, September 12, 2016)
Ministry & Minister of Finance (scroll down to see letter sent in 2016) - Mon, Sep 12, 2016
Canadian Bankers Association (CBA) ->> Letter Sent - contact us to learn more - Wed, Sep 21, 2016
Competition Bureau ->> Letter Sent - contact us to learn more - September-22-16
Bank of Canada (Central Bank of Canada) ->> Letter Sent - contact us to learn more - October 20, 2016
Standards Council of Canada (SCC) ->> Letter Sent (Tue, Nov 15, 2016) - contact us to learn more; ad hoc Telephone Conversation: Tue, Nov 15, 2016
CSA Group (Canadian Standards) - Wed, Dec 7, 2016
2017
Ontario Securities Commission (OSC) ->> Letter Sent - contact us to learn more - Jan 29, 2017
Executive Director, Licensing and Market Conduct Division Financial Services Commission of Ontario (FSCO) Thu, Mar 16, 2017
Ombudsman for Banking Services and Investments (OBSI) ->> Letter Sent - contact us to learn more Thu, Mar 16, 2017
Alberta International Development Office and International Financial Institutions (Thursday, April 20, 2017)
Minister of Families, Children and Social Development; responsible for the Canada Mortgage and Housing Corporation) ->> Letter Sent - contact us to learn more -
Wed, Apr 26, 2017
CMHC Canada Mortgage and Housing Company ->> Letter Sent - contact us to learn more - Wed, Apr 26, 2017
2018
CCIRC Canadian Centre for Cyber Security - cyber.gc.ca ->> Letter Sent - contact us to learn more - Oct 13, 2018
Alberta Securities Commission ->> Letter Sent - contact us to learn more - Tue, Oct 16, 2018
RCMP Cybercrimes Unit ->> Letter Sent - contact us to learn more - October 19, 2018
2019
United Nations Innovation Network - Registration - Tue, Mar 26
Financial Services Commission BC (FICOM) ->> Letter Sent - contact us to learn more - Tue, Jul 16, 2019.
City of Calgary Mayor ->> Letter Sent - contact us to learn more - Tue, Aug 16, 2019
Ministry of Service Alberta, Honorable Minister Nate Glubish - Mon, Oct 7, 2019
Ministry of Energy and Ministry of Environment; Alberta Energy Minister, Honourable Sonya Savage and Alberta Environment Minister, Honourable Jason Nixon - Mon, Oct 7, 2019
Minister of Environment and Parks and House Leader, Honourable Jason Nixon; Minister of Energy and Deputy House Leader, Honourable Sonya Savage; Minister of Service Alberta, Honourable Nate Glubish; Auditor General of Alberta, Mr. Doug Wyile; Alberta Ethics Commissioner, Honourable Marguerite Trussler, QC; Public Interest Commissioner Ms. Marianne Ryan - Mon, Oct 7, 2019
6.0 Sixth; Next Steps
6.1 If you see promise in the offer from MQCC, Honourable Minister Glubish, free to contact yours sincerely, directly at anoop.bungay@mqcc.org.
Sincerely,
/s/
Anoop Bungay
A. K. (Anoop) Bungay, B. Comm., C-PEM®-P
President, Chief Executive Officer, Chairman, Founder
MQCC Money Quality Conformity Control Organization incorporated as MortgageQuote Canada Corp.
Addendum A - for the Benefit of the Alberta Auditor General: Mr. Doug Wylie and Alberta Ethics Commissioner: Honourable Marguerite Trussler, QC; both of whom are Members or Executives of the Institute of Corporate Directors (ICD) or holders of the ICD.D designation; and team.
